Privacy Policy

Who We Are

Newland Hall is the data controller responsible for the personal data collected through this website.

Contact email: kelly@newlandhall.co.uk
Address: Newland Hall, Roxwell, Chelmsford, Essex CM1 4LHk

What Data We Collect

We collect the following categories of personal data when you use our website and contact us about our weddings and event services:

Enquiry and contact information you provide to us, such as your name, email address, telephone number, and the content of your message when you contact us via our enquiry form, email, or telephone.

Cookie consent preferences, including your choices about which types of cookies you accept or reject and related consent status information.

Device and technical information needed to provide the website to you, such as your IP address, browser type, and similar technical data sent by your device when it connects to our website.

Usage data collected through analytics, which may include information about how you interact with our website (for example, pages viewed and approximate interaction patterns). This data is collected only when you consent to analytics cookies or similar technologies.

Advertising and tracking data used by advertising networks, which may include information about your interactions with our website and pseudonymous identifiers used to measure advertising performance or deliver personalised advertising. This data is collected only when you consent to advertising cookies or similar technologies.

Sources of data:
We collect data directly from you when you contact us and submit enquiries.
We collect some data automatically from your device when you access the website (such as IP address and browser information).
We collect data from cookies and similar technologies, and we only set non-essential cookies when you have given your consent.

Providing your enquiry and contact information is optional, but if you do not provide it, we will not be able to respond to your enquiry. Providing cookie consent preferences is optional; you can use the website with non-essential cookies turned off.

How We Use Your Data

We use your personal data for the following purposes and legal bases:

To respond to your enquiries and communicate with you about our weddings and event services, including providing information you request and following up on your enquiry (legal basis: contract).

To collect and apply your cookie choices and to maintain a record of your cookie preferences (legal basis: legitimate interest).

To operate, maintain, and protect our website, including monitoring for security issues and preventing misuse (legal basis: legitimate interest).

To measure and understand how visitors use our website through analytics technologies (legal basis: consent).

To enable personalised advertising and advertising measurement through advertising networks (legal basis: consent).

Who We Share Your Data With

We do not list any third-party providers detected from our website scan besides our own systems.

We use our own consent management system (Trustwards) to record and manage your cookie preferences. This data is processed internally and not shared with third parties.

If you consent to analytics services and advertising networks through our cookie settings, data may be shared with those services to provide analytics and advertising functionality. Where this occurs, those providers process personal data in accordance with their own privacy policies and settings, and you can withdraw your consent at any time through our cookie settings.

International Data Transfers

No third-party providers were identified from the website scan that would allow us to confirm international transfers based on that information alone.

If you consent to analytics services or advertising networks through our cookie settings, those services may process personal data outside the UK and/or the EU/EEA, depending on the providers you enable. Where such transfers occur, we will use appropriate safeguards required by GDPR, such as an adequacy decision where available, or Standard Contractual Clauses.

Our consent management system (Trustwards) is based in Spain (EU), so consent data is not transferred internationally.

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

Customer information may be retained for up to 6 years following the end of a working relationship in order to comply with UK tax and legal obligations.

Enquiry form submissions and general correspondence may be retained for a shorter period where no business relationship is established.

Cookie consent records: 10 years (to demonstrate compliance and address potential claims within legal limitation periods).

Security logs and technical records: 12 months.

Analytics data: until consent is withdrawn or according to the analytics tool retention settings.

Advertising/marketing tracking data: until consent is withdrawn.

Your Rights

If you are in the EU/EEA, the UK, or Switzerland, you have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Delete your personal data (the “right to be forgotten”).
Restrict how we use your personal data.
Receive a copy of certain personal data you have provided to us in a structured, commonly used format and to have it transmitted to another organisation where technically feasible (data portability).
Object to processing based on our legitimate interests, including where we process personal data for website security and operational purposes.
Withdraw your consent at any time where we rely on consent (for example, for analytics and personalised advertising). Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew it.
Not be subject to automated decision-making, including profiling, that produces legal effects or similarly significantly affects you.

To exercise your rights, contact us at kelly@newlandhall.co.uk.

We will respond without undue delay and in any event within one month.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Children’s Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Data Security

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

No method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions to protect personal data.

Data Breach Notification

We maintain procedures to detect, report, and investigate suspected security incidents.

If a personal data breach occurs that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and provide information about the nature of the breach, the likely consequences, and the measures taken or proposed to address it.

If you suspect a security issue involving your personal data, please contact us at kelly@newlandhall.co.uk.

How to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority in your jurisdiction.

Because our controller address is in Essex, United Kingdom, the relevant supervisory authority is the UK Information Commissioner’s Office (ICO).

We would appreciate the opportunity to address your concerns first, so please consider contacting us at kelly@newlandhall.co.uk before you lodge a complaint.

Updates to This Policy

We review and update this policy periodically to reflect changes to our practices, technology, or legal requirements. The “Last updated” date at the top of this policy shows when it was last changed.

If we make significant changes, we will provide notice through the website or by email where appropriate. Changes take effect from the date indicated at the top of this policy. Where processing is based on consent, we will request new consent when required.

Contact Us

Email: kelly@newlandhall.co.uk
Address: Newland Hall, Roxwell, Chelmsford, Essex CM1 4LHk
Data Controller: Newland Hall